SmartSource Technical Solutions™ Division
SmartSource Technical Solutions™ is a division of SmartSource, Inc. ™ comprised of an internal group of highly experienced project managers and subject matter experts with access to a network of service providers, support personnel, and IT staffing throughout the world.
SmartSource Technical Solutions evolved out of the project management aspect of SmartSource. It has filled a need for providing a more cohesive experience to our clients by leveraging our infrastructure to provide a solution based service both in the United States and Worldwide.
Technical Solutions is able to bundle services and provide economies of scale on both single site and multisite projects.
By packaging one or more of the service offerings together allows our clients more control from a project management perspective and an overall cost savings versus the traditional model of having several vendors on a single project.
Working with SmartSource Technical Solutions our clients are able to streamline the Scope of Work (SOW) and deliverables on a project making it easier to attain measurable and repeatable results for the Service Level Agreements (SLAs).
It also allows for long-term stable pricing when establishing a Master Service Agreement (MSA) and Business As Usual (BAU) with SmartSource across a wide spectrum of services.
Our coverage areas include both National and International.
SmartSource Technical Solutions has a 20,000 sqft. warehouse located in West Chicago, IL and is mapped to over 42 service locations worldwide.
Our services include but are not limited to:
- Installation/De-installation Services – 1 to 100,000+ locations (Proven expertise with years of experience in Data Centers, Offices, Store Locations in Retail, Banking, Finance, Healthcare and others industries)
- Break-Fix (Meet the Part or other tailored applications)
- Site Surveys (Cellular, Wireless and Data Center Surveys using several discovery reporting tools and drawing programs for site layout and rack elevations)
- On-site packing and shipping of electronics
- Logistics (Both Nationally and Internationally)
- Reverse Logistics (Including staging, storage and inventory management)
- Lease Returns
- Asset Disposal of all types of electronics
- Remarketing of all types of electronics
- Redeployment Services
- On-site Data Erasure
- Off-site Data Erasure
- On-Site Hard Drive/Media Shredding
- Off-Site Hard Drive/Media Shredding
- Multisite project co-ordination both in the US and Worldwide
- Cabling – Union and Non-Union
- Smart hands
- Maintenance and Depot Repair services
- Confidential and Whole Site Closures
Please contact your local representative or call SmartSource direct and ask for the Technical Solutions division for more information.